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Fraternal Awards is committed to your satisfaction. If you have purchased from Fraternal Awards and are unhappy with the product received, you may be eligible for a refund if requested
within 30 days of the original purchase date.
Refund of Goods: Request of refund must be made within 30 days of the original purchase date
Non-returnable Items: Custom items made specifically for you that were in error such as misspellings. If Fraternal Awards did make the error we will replace item. If you the customer made the error we replace the item for the cost of the item to us or the cost for us to replace that item.
The embroidery will be done for you at no additional cost. Please
contact Fraternal Awards at [email protected] for any
questions. 9am – 5pm
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